The Mobile Summary report will show you a break down of opt-in sources for the entire account, including the number of contacts that joined with a webform....

The Kiosk Submission Log  The Kiosk Submission Log displays a list of all mobile numbers & landlines entered into a kiosk along with the action that...

Automating reports is an easy way to automatically email daily, weekly, or monthly reports to yourself or to your clients. To determine which report is avai...

When reports are exported as CSV files, the Date/Time field may show in military time instead of Standard Time.  If this happens it is easily remedied b...

To learn more about the difference between these two fields, hover over the little question mark icons within the live report. The following descriptions ar...

The “Aggregator Blacklisted” total on the Mobile Summary report indicates:  Mobile numbers on a blocklist with the carrier/aggregator  Any mobile...

Yes.  The system does have a policy that will automatically delete contacts that have 3 failed message attempts within a 45 day period. But it is curren...

It's important to keep in mind that Status Reports are provided directly from the Carriers and can have a variety of different meanings. If the destin...

There are two places to look in the system to see how many coupons were issued for a particular offer.  To easily see how many coupons were issued for a...

Our upstream partners have confirmed that the receiving number is a prepaid mobile with insufficient funds, a postpaid number, or a subscriber that opted ou...