Step 1.

Click Messaging from the main menu.

Step 2.

Click Mobile Campaigns.

Step 3. 

Click the pencil icon in the edit column of the campaign you wish to edit.

Then, use the campaign tabs to navigate to the specific content/features you wish to edit.

CAMPAIGN INFORMATION TAB

Click the Campaign Information Tab to... 

• Revise the Campaign Name

• Add/edit a Description

• Change the Shortcode

• Change the Campaign Type

• Deactivate/Activate the campaign

• Activate Extra Campaign Settings

• Revise Campaign Level Help/Stop contact information

Note: Keywords cannot be changed within a campaign. To change a keyword after a campaign has been created you must create a new one or duplicate the campaign and give it the desired keyword.

INTERACTIVE MESSAGES TAB

Click the Interactive Messages Tab to... 

• Revise the campaign’s bounceback message

• Add/Edit additional interactive messages

OPT-IN CONTACTS TAB

Click the Opt-In Contacts tab to…

• View/export contacts that have opted-in to the campaign 

• Select contacts to be opted out or to send targeted messages

OPT-IN MANAGEMENT TAB

Click the Opt-In Management tab to…

• Add or remove Age Verification, State Verification, or Double Opt-in filters

• Revise Contest opt-in restrictions

• Revise Loyalty Tiers, Reward Messages and their attached coupons

ADVANCED SETTINGS TAB

Click the Advanced Settings tab to…

• Block all messages sent from the campaign - Any feature programmed to send messages from the blocked campaign will fail to send texts.

• Block only the 001 message - This will prevent the contacts from receiving the 001 message of the campaign.

• Omit DropNGo Message - This will prevent the contacts from receiving any DropNGo message sent from the campaign. (Requires an active DropNGo feature)

• Remove footer from all messages - This will remove the default footer from the bottom of all non-blast messages giving you the full SMS & MMS character limit (Requires Client Admin activation to access this campaign option)

• Remove footer from Text Blasts - This will remove the default footer from the bottom of all blast messages giving you the full SMS & MMS character limit (Requires Client Admin activation to access this campaign option)

• Configure campaign level Inbound Email Notifications - This allows you to designate a “to” email that will receive email notifications for selected interactions contacts have with the campaign.

• Configure campaign level Inbound SMS Notifications - This allows you to designate mobile numbers that will receive an SMS message whenever and end users interact with the campaign.

• Configure Mobile Broadcasters - This allows you to designate mobile numbers that will be able to broadcast “emergency notifications” from their handset.