System Update: August 24, 2022
Subject: AT&T SMS & MMS Message Latency
Please be advised that our upstream provider has notified us that AT&T are experiencing SMS and MMS messaging outage on their network.
As a result of the SMS and MMS messaging outage on the AT&T network, AT&T messages coming in may experience delays in being delivered to AT&T consumers. All other carriers are processing at their desired speed and are not impacted. .
If you have any questions, please contact support.
--UPDATE-- 08/24/2022 5:11am PT
Our upstream provider has informed us that the issue with AT&T SMS message latencies is still ongoing. AT&T messages may experience delays in delivery, however all other carriers are processing at their desired speed and are not impacted.
We will continue to monitor this situation and provide updates through resolution. If you have any questions, please contact support.
--UPDATE-- 08/24/2022 9:33am PT
Our upstream provider has informed us that the issue with AT&T SMS message latencies is still ongoing. AT&T messages may experience delays in delivery, however all other carriers are processing at their desired speed and are not impacted.
We will continue to monitor this situation and provide updates through resolution. If you have any questions, please contact support.
--RESOLVED-- 08/24/2022 11:38am PT
Our upstream provider has informed us that the issue with AT&T has been RESOLVED. All messages that were queued during the AT&T Latency have been processed.
If you have any questions, please contact support.