10-DLC and TF Messaging Delays - 10/26/2023 : User Knowledge Base Portal

10-DLC and TF Messaging Delays - 10/26/2023 Print

Modified on: Fri, 27 Oct, 2023 at 8:35 AM

System Update: October 26, 2023

Subject: 10-DLC and TF Messaging Delays

Our upstream partners identified an issue with an industry partner causing delays in SMS and MMS deliveries. Relevant teams are engaged with our partner on the issue at this time.

We will provide updates on the status of this incident as we receive them.

Please contact our support team if you have any questions.

-- UPDATE -- 10/26/2023 5:31pm PT

Upstream partners have deployed mitigation efforts, and are observing that delays have subsided. They are currently monitoring for stability.

Please contact our support team if you have any questions.

-- RESOLVED -- 10/26/2023 6:37pm PT

Upstream partners have confirmed stability and are considering this issue resolved.

Please contact our support team if you have any questions.

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10-DLC and TF Messaging Delays - 10/26/2023 Print

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