System Update: February 17, 2022


Subject: Verizon & AT&T SMS & MMS Delivery Latency

 


Our upstream partners have notified us that the Verizon network is currently experiencing  an intermittent issue that is effecting the delivery of SMS and MMS messages as well as delivery reports for toll-free numbers. The AT&T network is also experiencing latency effecting both Toll-Free and Short Code messaging. Our partners confirmed that these networks have implemented "fixes" and they are continuing to monitor the situation. 


We will provide updates are this issue is resolved. If you have any questions please contact our support team.



--RESOLVED-- 2/17/2022 11:45am PT


Our upstream partner has confirmed stability of both networks (AT&T & Verizon) and these incidents are considered resolved. 


If you have any questions please contact our support team.