System Update: June 5, 2024

Subject: T-Mobile Message Latency

Upstream partners have identified an issue with T-Mobile message latency where inbound and outbound messages to and from T-Mobile contacts are experiencing delays. This is impacting both TF#s and Short-Codes. Our partners are in direct communication with T-Mobile as their teams are working to resolve this issue on their network. 

Updates to follow as soon as they are available. 

Please contact support if you have any additional questions or concerns. 

-- RESOLVED -- 6/5/2024 10:43am PT

Upstream partners confirmed that T-Mobile has resolved the SMS and MMS message latency on their network. All impacted messages have been delivered. 

 Please contact support if you have any additional questions or concerns.