System Issue: November 12, 2026

Subject: Global Outlook Email Outage

There is a widespread Outlook outage across the Americas that is impacting inbound and outbound emails. As a result iVision Mobile is unable to send or receive emails at this time. Until this is resolve by Microsoft's team, please call or text support for assistance.

866-655-5302

-- UPDATE - 11/12/2026 1:41pm PT  -- 

The Outlook outage is ongoing. Google AI explains the issue as follows:

• • The Cause: Microsoft reported that a component responsible for monitoring server health failed, causing a large number of servers to unexpectedly go offline and placing a heavy strain on the remaining infrastructure.
  • The Scale: At its peak, outage tracking site Downdetector logged nearly 130,000 user reports for Outlook and tens of thousands more for Microsoft 365, Teams, and Copilot.
  • Current Status: Microsoft deployed an alternative health-check fix and began restarting affected servers and redistributing traffic. While reports have started ticking down significantly as services come back online, some users may still experience lingering connection delays or backlogged emails

Until complete service is restored by Microsoft's team, please call or text support for assistance.

866-655-5302